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AgentQuadrant

Last verified

Z

Zoho Desk

Listed

Zoho Desk MCP for Customer Support Automation

Communication

Tools exposed

  • getAccount
  • getContact
  • createTicket
  • updateTicket
  • getTickets
  • getTicket
  • deleteTicket
  • getTicketsByContact
  • getTicketsMetrics
  • markTicketAsRead
  • getTicketHistory
  • sendReply
  • getThreads
  • getThread
  • getTicketConversations
  • createTicketComment
  • updateTicketComment
  • getTicketComments
  • getTicketComment
  • deleteTicketComment
  • searchTickets
  • searchContacts
  • searchAccounts
  • createTask
  • updateTask
  • getTasks
  • getTask
  • deleteTask
  • createEvent
  • updateEvent
  • getEvents
  • getEvent
  • deleteEvent
  • createCall
  • updateCall
  • getCalls
  • getCall
  • deleteCall
  • getDepartments
  • getOrganizations
  • getReplyMailAddresses

Automate Zoho Desk customer support workflows with MCP tools for managing tickets, contacts, and knowledge base articles.

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